At Odyssey Legal, we hold the privacy of information and data of our clients as an important part of the client relationship and therefore, adhere to a strict privacy policy pursuant to the Australian Privacy Laws (Information Privacy Act 2009 (Qld), Privacy Act 1988 (Cth), Australian Privacy Principles and to the extent applicable, with the EU General Data Protection Regulation (GDPR) and any replacement legislation or regulation or guidelines and standards governing the use, storage or transmission of personal data) 

 

For further information or if you have any questions or concerns, please contact us or email info@odysseylegal.com.au.

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WHO WE ARE

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​We are Odyssey (QLD) Pty Ltd trading as Odyssey Legal. 

 

This Privacy Policy applies to the products and services we provide, including our website odysseylegal.com.au (Site) and our social media channels and explains how we collect, hold, use and disclose data to carry out the services we provide and constitutes part of our Website Terms & Conditions.

 

This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Instagram, Facebook, Pinterest, Twitter, or YouTube, that information is governed by the privacy policies on those websites and is not governed by this Privacy Policy.

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OUR ROLE IN YOUR PRIVACY

If you are a client, customer or just a visitor on our Site, this Privacy Policy will apply to you.  

OUR RESPONSIBILITIES

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As we are the providers of the products and services on this Site, we determine how and why your data is processed.  We do not sell or rent your details to any third parties. We are committed to protecting your privacy and we want you to know exactly what information is collected and how we use it.

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YOUR RESPONSIBILITIES

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• Please read this Privacy Policy and the Website Terms & Conditions.
   

• If you provide us with any data relating to a third party, you confirm that you have the right to authorise us to process that data on your behalf in accordance with this Privacy Policy.
   

WHEN AND HOW WE COLLECT DATA
 

From the moment you visit our Site, we are collecting data, sometimes you might provide this data by completing a form or setting up an account, otherwise we might collect the data automatically.  We have set out some examples below of how we may collect data from you:
 

• When you send us an enquiry form;

• When you complete a questionnaire; and

• When you instruct us to act for you and we open a file and conduct a conflict check.

TYPES OF DATA WE MAY COLLECT
 

• Contact details (name, address, email);

• Financial Information (bank details when you are making a purchase);

• Data about the products or services you purchase; 

• Data that identifies you (your IP address, login, browser type, time zone, browser plug ins, geolocation, what operating system and version);

• Data on how you use our Site (URL clicks, products and services views, how long you are on our pages and other actions)

• Data about your experience and satisfaction with our Site and the legal products and/or services that you have purchased from us or others;

• Data about any information we gather that relates to your attendance at seminars or other events held by us (including webinars and podcasts);

• Data relating to your circumstances and such other information that is relevant to the matter(s) in which we are instructed by you;

• If you are an employee or prospective employee, data relating to your qualifications, skills and experience; and

• If you are a supplier of goods and services or a prospective supplier, information about your products, services and pricing.

 

HOW AND WHY WE USE YOUR DATA AND DISCLOSURE
 

Under data laws, we are only allowed to use your data for specific reasons and where we have the legal basis to do so.  

We will use your data for the purposes it was collected and related purposes included:

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• To run our Site;

• provide you with products, information and services;

• Customer support;

• Track your purchase history;

• Detect and prevent fraud;

• Improve our Site;

• Marketing (with your consent);

• Make your experience on our Site more efficient and enjoyable;

• Market research e.g. we may contact you for feedback about our products and services; and

• Provide you with information about events, other products or services or opportunities that may be of interest.
   

We may disclose your data for the purposes it was collected and also:
 

• As required by law subject to our obligations;

• With your consent;

• Within our business; and

• In order to sell our business (if we were to ever sell, we may need to transfer data held to the new owner).
   

GOOGLE ANALYTICS AND FACEBOOK
 

Google

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We use Google Analytics functions.  Our use of Google Analytics may include but is not limited to display advertising and re-marketing.  You may see our adverts across the internet, this is due to the use of tracking technologies (cookies) to optimise and serve our adverts based on past visits to our Site.  When you log onto our Site, we, with the help of Google Analytics, use your browsing behaviour to connect this with other data that you previously provided to us in accordance with this privacy policy.
 

Facebook

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We use Facebook Insights to track your interaction with our Facebook Page, which will allow us to track usage and improve the performance of our page.  We will use Facebook Analytics to better measure, track and understand customer user experience to enable us to improve our products and services that we offer. 
 

WHAT ARE YOUR CHOICES?
 

Don’t provide us with personal data.

 

You can choose not to provide us with any personal data. However, if you do this, we will not be able to provide you with any products or services, however, you can continue to use our Site and browse the pages of our Site.
 

Turning off cookies

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Our Site uses cookies and similar technologies to provider certain functionality to our Site.  You can turn off cookies by activating the setting in your browser that allows you to do this. You can also delete cookies through your browser settings. 
If you do decide to turn off cookies, you can continue to use the Site, however, certain services may not work as effectively.
 

Don’t want marketing?

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We will always let you know before we collect any data from you what the intended use is and if we intend to use it for marketing and if third parties are involved, we will obtain your consent (which you can withdraw at any time).  You can change your mind about marketing material by opting out by completing the contact us form on our contact page.

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What are your rights?

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You can exercise your rights at anytime by contacting us via the contact us page on our Site - Contact us or via email at info@odysseylegal.com.au.

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YOU CAN ACCESS INFORMATION WE HOLD ABOUT YOU
 

We will provide you with the information within 30 days of your request, unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights).  We will tell you if we can't comply with your request and why.

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INACCURATE INFORMATION
 

You can contact us to ask us to correct any information we hold about you, that you believe is inaccurate.
 

OBJECTIONS TO USING DATA FOR PROFILING OR AUTOMATED DECISIONS
 

We may use your data to determine what products and services are relevant to you (e.g. tailoring our emails based on your behaviour.  Otherwise, the only circumstances in which we will use this data is to provide our products and services to you.
 

HOW SECURE IS THE DATA COLLECTED
 

We realise that our customers trust us to protect their personal information. We take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your personal information.  ​

 

​WHERE DO WE STORE DATA
 

We use service providers based around the world.  Consequently, your data may be processed in countries outside of Australia.  If we transfer personal data outside of Australia, we will ensure that your privacy rights are adequately protected by ensuring these service providers have the same or similar measures in place to protect data shared. 

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HOW LONG DO WE STORE DATA
 

We will keep your data for as long as we need it, and this period will also depend on your interactions with us.  If you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing and tax purposes.  When we no longer need to keep your information, we will delete it.
 

THIRD PARTIES WHO PROCESS DATA
 

We share data with third parties in the following circumstances:
 

• Other companies in our group of companies, as necessary to operate our Site;

• Our suppliers and service providers working for us e.g. payment processors;

• Our professional and legal advisors;

• Third parties engaged in fraud prevention and detection;

• Law enforcement or other government authorities; and

• Where we have your consent to do so or otherwise where we are legally permitted to do so.

PAYMENT SECURITY
 

Our Site is hosted on Wix and Square.  They provide us with the ecommerce platform that allows us to sell our products and services to you.  Your data is stored through Wix and Square’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Wix and Square stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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For more insight, you may also want to read:

 

• Wix’s Terms of Service (Terms of Use | Wix.com) or Privacy Statement (About Privacy | WIX).
   

• Square's Terms of Service (General Terms of Service (squareup.com)) or Privacy Statement (Privacy Policy for Users Who Do Not Apply or Sign Up for a Square Account (squareup.com)).

 

AGE OF CONSENT
 

By using this Site, you represent that you are at least the age of majority in your State or Territory of residence.  Our Site should not be used by anyone under the age of majority, and we do not knowingly collect data from anyone under the age of majority.
 

COOKIES AND HOW TO BLOCK THEM
 

We use cookies, this helps us improve the products and services we provide. 
 

WHAT ARE COOKIES?

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. The HELP function in your browser will tell you how to restrict or block the cookies.  For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Please make sure to check in on our Privacy Policy periodically, as we may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  We will always ensure that the current date of the Privacy Policy also known as the “Effective Date” is prominently displayed at the very top of this Privacy Policy so you know its the latest version.